Crisis Response and Continuity in Tripoli

Overview

Expertise Consultancy (EC) maintains an established operational footprint in Tripoli, delivering life support, secure accommodation, and mobile security to international companies, NGOs, and government-linked organizations. Our readiness model ensures that our teams remain prepared to support both routine operations and urgent, time-critical requirements.

Context

In May 2025, Tripoli experienced three days of sudden armed conflict, disrupting movement across the city and impacting airport access, communications, and essential services. With personnel dispersed across hotels, private residences, and unsecured locations, multiple organizations — including several not contracted with EC — required immediate assistance to safeguard their teams.

Our Response

From the onset of instability, EC activated its crisis-response framework and shifted from routine operations to full emergency posture. Leveraging our established compound, mobile support capability, and trusted network, EC acted quickly to provide life safety, mobility support, and secure shelter.

Our Teams:

  • Activated Mobile Support Teams: Our teams remained operational throughout the clashes, conducting welfare checks, delivering supplies, and escorting individuals to safety.
  • Opened EC’s Tripoli compound as a secure refuge and coordination hub, providing communications access and logistical support.
  • Executed emergency evacuations coordinating safe movement away from high-risk zones to departure points outside Tripoli through alternate routes.
  • Supported multiple clients simultaneously, including individuals with no prior engagement with EC but each treated with the same professionalism and urgency, adapting to handle the needs of energy sector personnel, NGO staff, and diplomats.

Impact

  • Rapid mobilization: Emergency protocols activated within hours
  • Continuity under pressure: Operations sustained safely throughout the crisis.
  • Strengthened trust and partnerships: EC’s performance resulted in new long-term engagements and reinforced confidence in Libya’s operational resilience.

Outcome

This incident demonstrated EC’s ability to provide reliable, on-the-ground support in unpredictable conditions. Through preparedness, clear decision-making, and experienced teams, EC protected personnel and maintained continuity at a moment when mobility and stability were most at risk.

Conclusion

In volatile environments, readiness is not a concept, it is a capability built over time and proven in moments of disruption. In Tripoli, EC’s infrastructure, local expertise, and disciplined response ensured safety and continuity for organizations across sectors, reaffirming our commitment to supporting partners where and when it matters most.

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